Help and Frequently Asked Questions
Still don’t know what’s going on? No worries, we’ll break it down for you. Take a look at our specific help areas or see some of the other questions people have been asking. If you don’t find the answers you are looking for, please e-mail us any time.
frequently asked questions:
1. how do i set up a lemonade stand?
2. where can i put my stand?
3. what kind of products can I recommend?
4. what if I can't find the product I want to recommend?
5. can I sell my own stuff from in my stand?
6. how do I make money from my stand?
7. when and how do I get paid from my stand?
8. how do I manage a stand after I set it up? what do I need to do?
9. how can I find out how my lemonade stand is performing?
10. can people from outside the US buy from my stand?
11. why isn't my stand showing up/working?
1. how do i set up a lemonade stand?
All you need to do is name your stand, customize the look and select the products and offers you want to feature. Lastly, you choose where you want to put it and add it to your personal page. It is that simple. Set up your stand now.back to top
2. where can i put my stand?
Someday you will be able to put your lemonade stand wherever you want to. Today you can put your stand on your own website and other amazing places including; Facebook, MySpace, Blogger, AOL People Connect, Six Apart and Yahoo! 360. For Facebook users, you can add a lemonade stand to your profile by visiting the applications section on Facebook. You can find the Lemonade Stand application in the money and business categories.back to top
3. what kind of products can I recommend?
We are working on letting you put any product from anywhere around the world into your lemonade stand. Right now we have a selection of over 2 million products from some of the best companies in the world.back to top
4. what if I can't find the product I want to recommend?
We are adding products everyday, but if you can't find what you are looking for please let us know by giving us your feedback. We will do our best to add the retailer to our database and make their products available to all our members.back to top
5. can I sell my own stuff from in my stand?
Unfortunately you can't sell your own products from your lemonade stand right now. We hope to add this functionality in the near future.back to top
6. how do I make money from my stand?
Lemonade stands let you make money by sharing in the commission from the sale of products and advertising placements. The commissions on product sales vary by retailer and the payouts for specific offers change on a daily basis.In addition to recommending products, you can select from a database of retail offers and advertisements to add to your stand. These offers may include free shipping, percentage off products, seasonal specials and offers to sign up for services. The good news is that you make money when someone takes advantage of any of the offers featured in your stand.
For example, if a stand visitor buys $100.00 worth of merchandise from your stand at a 5% commission the stand generates $5.00 in revenue. Additionally, if a stand visitor signs up for a wireless plan via your stand and the wireless provider pays a sign up incentive of $30.00 the stand generates $30.00 in revenue. One of the coolest things about what we've done is make Lemonade free to use and you keep 80% of the money generated from your stand and we keep 20% to pay the bills around here. So, in this example, your Lemonade Stand made $5 + $30 = $35 in total revenue and you would have earned $28.00.
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7. when and how do I get paid from my stand?
Lemonade enables you to make product and offer recommendations via
your stand, but all transactions take place at our retail partners' web
sites. In order for Lemonade to pay our members, we need to receive
payment from our retail partners. This process can take up to 60 days
from the date of the transaction. This lag time is required to account
for order cancellations, returned merchandise, receipt of pending credit
card authorizations and/or chargebacks and payment minimums established by
our partners. In addition, Lemonade will provide payouts when a member
reaches a minimum cleared funds balance of $10.00. We currently pay
lemonade stand members through PayPal so you will need a valid PayPal
account in order to receive any payments from Lemonade. If you have any
questions regarding PayPal please visit http://www.paypal.com.back to top
8. how do I manage a stand after I set it up? what do I need to do?
The beauty of your lemonade stand is that you do not need to hold any inventory, ship items, deal with returns or receive payment for the products you recommend. All of the transactions take place at the retailer's e-commerce site. You are simply referring people to great products and offers and they take care of the rest. Our database is growing everyday so it pays to keep your stand "fresh" with the latest products and offers.back to top
9. how can I find out how my lemonade stand is performing?
All you need to do is visit the profile section and you can get up to date information on your stand performance including views, clicks and stand earnings.back to top
10. can people from outside the US buy from my stand?
Currently Lemonade is partnered with primarily US based retailers who ship within the 48 contiguous United States, Alaska, Hawaii, U.S. Territories, including the U.S. Virgin Islands and Puerto Rico and Military APO / FPO Addresses. Your best bet is to check the individual shipping polices of the retailers you plan to recommend. We hope to expand to other countries in the near future, so stay tuned!back to top
11. why isn't my stand showing up/working?
Lemonade Stands are built to display in almost any environment. From time to time, there may be issues with where you are trying to post a stand. If you have a specific question regarding your stand please send a note to services@lemonade.com and we will do our best to address your issue.back to top