Both Figo pet insurance and Lemoande pet insurance plans include coverage for vet bills related to accidents and illnesses, but it’s important to understand the differences so you can find the perfect fit for you and your furry companion.
Compared to Figo, Lemonade Pet can handle claims at lightning speed and offers extra opportunities for discounts—like for bundling more than one Lemonade insurance product.
Let’s get into the nitty gritty of how Figo pet insurance stacks up to Lemonade Pet.
| Figo pet insurance | Lemonade pet insurance | |
|---|---|---|
| Mobile app | Yes | Yes |
| App store rating | 4.8 | 4.9 |
| Instant claims handling | No | Yes |
| Deductible options | $100 to $1,5000 annual deductible | $100, $250, $500 annual deductible |
| Co-insurance options (aka reimbursement rate) | 70%, 80%, 90%, or 100% of eligible vet bills | 70%, 80%, or 90% of eligible vet bills |
| Annual coverage limit options | $5,000, $10,000, or unlimited | $5,000 to $100,000 |
| Cancellation | Via email | Any time on the Lemonade app |
| Multi-pet discount | Yes | Yes |
| Annual payments discount | No | Yes |
| Bundle discount | No | Yes |
| Additional insurance products | None | Renters, Homeowners, Car, Life |
The Lemonade app revolutionizes insurance and claims handling, making the process smoother and more user-friendly than Figo pet insurance
Figo offers a mobile app, but their process doesn’t leverage the same level of AI integration and mobile-first design as Lemonade. Plus, Figo takes up to 30 business days to settle claims, and aims to settle claims in between 7 to 10 days.
On the flip-side, Lemonade Pet elevates pet insurance through the power of AI and machine learning. The app is designed to streamline everything from getting a quote to filing a claim, turning what used to be a cumbersome process into an experience that’s quick and easy (and maybe even a little fun).
When you buy a Lemonade Pet policy—and any other Lemonade policy—you can customize your coverage details, all in the palm of your hand. The app’s intuitive design means you could spend less time figuring out your policy, and more time enjoying life with your furry friend.
Tech also helps process claims at lightning speed, with roughly 50% of pet claims being handled instantly and around 80% of claims handled within 5 days.
Figo pet insurance reviews
TrustPilot is a review site that’s open to all consumers. Whether you’re looking to rave about the great customer service you received when calling a company, or warning others about a poor experience you had with another company, it’s a customer’s one-stop shop to see how a company treats their customers.
Figo pet insurance has a 4-star rating on TrustPilot based on customer reviews, whereas Lemonade has a 4.4-star review.
When it comes to the apps, Figo pet insurance’s app has a rating of 4.8 stars based on customer reviews, whereas Lemonade’s app-store rating is 4.9 stars.
Figo only offers pet insurance, while Lemonade offers more, so you can cover the things you care about in one place—and become eligible for bundle discounts
Figo focuses solely on pet insurance, which means you might find yourself juggling multiple insurers or platforms for your other insurance needs, and you’d miss out on sweet bundle discounts.
In contrast, at Lemonade, we’re not just about keeping your furry friends happy and healthy, we’ve got your back on other fronts too. Think of us as your one-stop-shop for insurance needs— offering renters, homeowners, car, pet, and term life insurance.
When you bundle any combination of Lemonade policies together you’ll be eligible for savings on all of those policies. (With the exception of the term life insurance policy, but you’d still be eligible for a discount on your pet policy if you bundle life and pet.)
In addition to the obvious savings, you gain the convenience of accessing all your policies—and filing all claims—through a single, easy-to-use app.
Let’s say you bundle a pet insurance policy with a renters policy. You could see a drop in both of your premiums, making both essential coverages more affordable.
Figo pet insurance offers a multi-pet, while Lemonade Pet offers loads of discounts to help pet parents save
While Figo pet insurance does offer a multi-pet discount, they don’t offer discounts for annual payment or bundling.
At Lemonade Pet we understand that every penny counts. That’s why we offer discounts that could make managing your pet care expenses more manageable, including:
- Annual payment discount: If you pay for your policy on an annual basis instead of monthly
- Multi-pet discount: If you have a policy for more than one cat or dog
- Bundle discounts: If you have other policies, like renters, homeowners, or car insurance
Figo pet insurance doesn’t cover the treatment of most parasites, while Lemonade covers the testing and treatment of parasites
Figo pet insurance doesn’t cover the treatment of most parasites, which means if your pet’s health issues stem from parasites, you might find yourself facing significant medical expenses without reimbursement.
On the flip-side, when it comes to the creepy crawly world of parasites, Lemonade Pet has your furry friend covered. If your pet starts showing signs of a condition that could be caused by parasites, a base accidents and illnesses policy could help shoulder the costs for both diagnosing and treating these pesky intruders.
Picture this: Your dog starts itching incessantly and shows signs of digestive distress. After a visit to the vet, tests confirm that these symptoms are caused by hookworms. With Lemonade, this scenario could be eligible for coverage—as long as it’s not a pre-existing condition and you’ve followed your veterinarian’s recommendations for monthly parasite prevention—ensuring your pet gets the necessary medical care, without straining your wallet.
Plus, when you include one of Lemonade’s Preventative Care Packages on your policy, your pet will be eligible for coverage up to $35 a year for a fecal or internal parasite test (or two tests up to $70 a year with our Puppy/Kitten Preventative Package). And depending on the package you select, you could also be covered for flea and tick prevention, and heartworm testing and medication.
Click below to start your free Lemonade pet insurance quote. It’s easy to build, and easy to compare.
Tips for comparing pet insurance plans
Finding the right pet insurance for you and your fur fam depends a lot on your priorities, whether that’s finding the most comprehensive coverage, the cheapest rates, a hassle-free digital experience, and so much more.
Let’s swing through some of the main factors that might be important to you when choosing a pet insurance provider, and some questions to consider for each.
Coverage options
Base pet insurance plans typically cover the treatment of eligible accidents and illnesses. Check the specifics of what’s covered under a base policy, the waiting periods for certain conditions, and exclusions. Also look for how customizable the policy is and what optional coverages are offered—like preventative care, and add-ons.
Balance between cost and coverage
The scope of what’s included in the price of a base pet insurance plan can vary widely among providers, and might require a more intricate comparison. Carefully examine the premiums, deductibles, and co-insurance offered by each provider, then compare it to the range of healthcare services covered, and what you might end up needing to pay if you file a claim.
Discounts and perks
Who doesn’t love saving some greens, or making life as a pet parent a tad simpler? Some pet insurance providers—including Lemonade—offer discounts for things like insuring multiple pets and bundling policies, as well as extra perks, like access to Chewy’s Connect with a Vet service.
Option to bundle
Some providers only offer pet insurance plans, while others can cover all the things you care about in one place—like your stuff, your car, and your pets. For example, when you bundle more than one Lemonade policy such as renters, homeowners, car, or pet insurance, you could be eligible for a discount on each policy, on top of enjoying the ease of managing all of your policies, and filing any claims, in one place (we’re talking about the Lemonade app).
Seamless experience
From building a quote, to managing your policy, to filing a claim—remember that insurance doesn’t need to be a hassle. Some insurance companies—including Lemonade—built their platforms with user-friendliness in mind, ensuring that each step is straightforward and stress-free for pet parents.
Customer reviews
Getting the inside scoop from the pet parent community about their experiences with their pet insurance provider can help you make a more informed choice. Websites like Consumer Reports, Better Business Bureau (BBB), NerdWallet are reputable sources for customer reviews and rankings of pet insurance companies. (Did we mention that the Lemonade app has a 4.9 star rating on the App Store?)
Social impact
Choosing a pet insurance that vibes with your values is the cherry on top of an awesome policy sundae. Some providers support causes you care about such as animal rescue shelters and animal rights organizations—like the Lemonade Giveback, which helps support organizations like SPCA International and The Humane Society.
FAQs
Does Figo pet insurance cover pre-existing conditions?
Figo, like most pet insurers, does not cover pre-existing conditions. They also do not offer coverage for cosmetic procedures, such as tail-docking or ear-cropping, and costs related to breeding and pregnancy.
Can I go to any vet if I have Figo pet insurance?
Yes, Figo pet insurance allows pet owners to visit any licensed veterinarian in the U.S.
Does Figo pet insurance have the option to pay the vet directly?
No, Figo pet insurance policies work on a reimbursement basis. This means that you’ll need to pay your vet bill upfront, and then submit your receipt for reimbursement when filing a claim.
What are Figo pet insurance waiting periods?
Figo generally has a one-day waiting period for accidents, a 14-day waiting period for illnesses, and a six month waiting period for orthopedic conditions for dogs.
A waiting period is a term found in all pet insurance policies, referring to the amount of time your pet insurer requires you to wait until your pet is eligible for reimbursement on specific conditions through your pet insurance coverage.
How can I cancel a Figo pet insurance policy?
If you find yourself needing to cancel a Figo pet insurance policy, you’ll need to email their customer service team to process the cancellation.
Comparison information is provided using publicly available information as of November 2024 and is only meant to summarize program features, not a specific plan. Review the provider’s plan terms for more details. The description of the providers’ plans are not provided by that company. If you have questions about other plans, please contact an agent of that company. It is our intention to provide fair and accurate comparison information. We attempt to keep information up to date but it may change from time to time. If you are aware of any inaccuracies or changes in the information provided, let us know by emailing [email protected].
This product information is for descriptive purposes only and does not provide a complete summary of any company’s coverage. Consult the applicable insurance policy for specific terms, conditions, limits, deductible, copay, limitations, and exclusions to coverage; these may vary by state and are subject to change without notice. The coverage for each policyholder will be governed by the terms and conditions of the applicable policy. All coverage and limit options may not be available to all customers and are subject to underwriting approval. If there is any conflict between the policy and this product information, the provisions of the policy shall prevail.
For the full terms of Lemonade pet Insurance policies visit https://www.lemonade.com/pet. Products and rates may vary and are subject to change. Discounts may vary and are subject to change.
Residents of DE, LA, ME, MS, NE, NH, WA, will receive an Insurer Disclosure of Important Policyholder Provisions in the quote flow and policy documents.
Property and casualty insurance is provided by Lemonade Insurance Company (LIC), 5 Crosby St., 3rd floor, New York, NY 10013 or Metromile Insurance Company (MIC), 3080 N. Civic Center Plaza, Scottsdale, AZ 85251.
Lemonade Insurance Agency, LLC (LIA) and Metromile Insurance Services LLC (MIS) are licensed insurance agents and appointed by LIC and MIC and both LIA and MIS receive compensation based on the premiums for the insurance policies each sells. Further information is available upon request.
