Hartville Pet Insurance vs. Lemonade Comparison

Compare and find the best coverage for your pet (even if it's not ours).

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Hartville pet insurance vs Lemonade comparison

Both Hartville pet insurance and Lemonade plans include coverage for vet bills related to accidents and illnesses, but it’s important to understand the differences so you can find the perfect fit for you and your furry companion. 

Compared to Hartville, Lemonade Pet can handle claims at lightning speed and offers extra opportunities for discounts—like for bundling more than one insurance product.

Let’s get into the nitty gritty of how Hartville pet insurance stacks up to Lemonade Pet.

Hartville pet insurance Lemonade pet insurance
Mobile appYesYes
App store ratingNo rating4.9
Instant claims handlingNoYes
Accident waiting period14 daysZero or two days, depending on your state
Illness waiting period14 days14 days
CancellationEmail, write or call Hartville to cancel your policy. You must provide the future date on which you want the coverage to end.Any time on the Lemonade app
Multi-pet discountNot available in all statesYes
Annual payments discountNoYes
Bundle discountNoYes
Additional insurance productsNoneRenters, Homeowners, Car, Life
Vaccines covered under preventative careOnly the vaccinations defined in the policyAny vaccine, as long as it has been recommended by your vet
Availability of certain features may depend on purchasing additional add-ons or Preventative Care packages with Lemonade.

The Lemonade app revolutionizes insurance and claims handling, making the process smoother and more user-friendly than Hartville pet insurance 

Hartville pet insurance offers a mobile app, but their process doesn’t leverage the same level of AI integration and mobile-first design as Lemonade. Hartville can take up to 30 days to process claims. 

Lemonade Pet elevates pet insurance through the power of AI and machine learning. The app is designed to streamline everything from getting a quote to filing a claim, turning what used to be a cumbersome process into an experience that’s quick and easy (and maybe even a little fun).

When you buy a Lemonade Pet policy—and any other Lemonade policy—you can customize your coverage details, all in the palm of your hand. The app’s intuitive design means you could spend less time figuring out your policy, and more time enjoying life with your furry friend.

Tech also helps process claims at lightning speed, with around 50% of pet claims being handled instantly and around 80% of pet claims handled within 5 days. 

Hartville pet insurance reviews

TrustPilot is a review site that’s open to all consumers. Whether you’re looking to rave about the great customer service you received when calling a company, or warning others about a poor experience you had with another company, it’s a customer’s one-stop shop to see how a company treats their customers.

Hartville pet insurance has a 4.2-star rating on TrustPilot based on customer reviews, whereas Lemonade has a 4.4-star review. 

When it comes to the apps, Hartville pet insurance’s app doesn’t have a rating based on customer reviews as of October 2024, whereas Lemonade’s app-store rating is 4.9-stars. 

Hartville pet insurance does not offer a preventative care package designed for puppies and kittens, while Lemonade Pet offers three preventative care package options, including one that’s specially tailored for puppies and kittens 

Hartville pet insurance offers pet wellness plan options, but they don’t have a special package for puppies and kittens. The vaccines they cover are also pre-defined in the policy. 

There’s a good chance you’re already paying more out-of-pocket for your furry family members’ routine care than the cost of one of Lemonade’s preventative care packages. 

Adding preventative care to your pet insurance policy could help with paying for things like annual wellness exams, fecal or internal parasite tests, vaccines, bloodwork, and flea/tick or heartworm medication. And for our puppy and kitten parents, we put together a special package that helps cover things like a spay/neuter procedure and microchipping. 

Plus, Lemonade’s preventative care packages can cover any vaccine your pet may need, as long as it is recommended by your vet. 

Hartville focuses solely on pet insurance. Lemonade offers more than just pet insurance, so you can cover the things you care about in one place—and become eligible for bundle discounts

Hartville pet insurance focuses solely on pet insurance, which means you might find yourself juggling multiple insurers or platforms for your other insurance needs, and you’d miss out on some sweet bundle discounts.

On the flip side, at Lemonade, we’re not just about keeping your furry friends happy and healthy, we’ve got your back on other fronts too. Think of us as your one-stop-shop for insurance needs— offering renters, homeowners, car, pet, and term life insurance.

When you bundle any combination of Lemonade policies together you’ll be eligible for savings on all of those policies. (With the exception of the term life insurance policy, but you’d still be eligible for a discount on your pet policy if you bundle life and pet.)  

In addition to the obvious savings, you gain the convenience of accessing all your policies—and filing all claims—through a single, easy-to-use app.

Let’s say you bundle a pet insurance policy with a renters policy. You could see a drop in both of your premiums, making both essential coverages more affordable.

Click below to start your free Lemonade pet insurance quote. It’s easy to build, and easy to compare.

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Tips for comparing pet insurance plans

Finding the right pet insurance for you and your fur fam depends a lot on your priorities, whether that’s finding the most comprehensive coverage, the cheapest rates, a hassle-free digital experience, and so much more. 

Let’s swing through some of the main factors that might be important to you when choosing a pet insurance provider, and some questions to consider for each.

Coverage options

Base pet insurance plans typically cover the treatment of eligible accidents and illnesses. Check the specifics of what’s covered under a base policy, the waiting periods for certain conditions, and exclusions. Also look for how customizable the policy is and what optional coverages are offered—like preventative care, and add-ons.

Balance between cost and coverage

The scope of what’s included in the price of a base pet insurance plan can vary widely among providers, and might require a more intricate comparison. Carefully examine the premiums, deductibles, and co-insurance offered by each provider, then compare it to the range of healthcare services covered, and what you might end up needing to pay if you file a claim. 

Discounts and perks

Who doesn’t love saving some greens, or making life as a pet parent a tad simpler? Some pet insurance providers—including Lemonade—offer discounts for things like insuring multiple pets and bundling policies, as well as extra perks, like access to Chewy’s Connect with a Vet service. 

Option to bundle

Some providers only offer pet insurance plans, while others can cover all the things you care about in one place—like your stuff, your car, and your pets. For example, when you bundle more than one Lemonade policy such as renters, homeowners, car, or pet insurance, you could be eligible for a discount on each policy, on top of enjoying the ease of managing all of your policies, and filing any claims, in one place (we’re talking about the Lemonade app).

Seamless experience

From building a quote, to managing your policy, to filing a claim—remember that insurance doesn’t need to be a hassle. Some insurance companies—including Lemonade—built their platforms with user-friendliness in mind, ensuring that each step is straightforward and stress-free for pet parents.

Customer reviews

Getting the inside scoop from the pet parent community about their experiences with their pet insurance provider can help you make a more informed choice. Websites like Consumer Reports, Better Business Bureau (BBB), NerdWallet are reputable sources for customer reviews and rankings of pet insurance companies. (Did we mention that the Lemonade app has a 4.9 star rating on the App Store?)

Social impact

Choosing a pet insurance that vibes with your values is the cherry on top of an awesome policy sundae. Some providers support causes you care about such as animal rescue shelters and animal rights organizations—like the Lemonade Giveback, which helps support organizations like SPCA International and The Humane Society.

FAQs

What are Hartville pet insurance waiting periods?

Hartville has a 14-day waiting period for both accident and illness coverage.
Just a refresher, a waiting period is a term found in all pet insurance policies, referring to the amount of time your pet insurer requires you to wait until your pet is eligible for reimbursement on specific conditions through your pet insurance coverage.

Can I go to any vet if I have Hartville pet insurance?

Yes, Hartville pet insurance allows pet owners to visit any licensed veterinarian in the U.S.

Does Hartville pet insurance cover pre-existing conditions?

Hartville, like most pet insurers, does not cover pre-existing conditions. They also do not provide coverage for elective or cosmetic procedures, such as tail-docking or ear-cropping, and costs related to breeding and pregnancy.

Does Hartville pet insurance have the option to pay the vet directly?

No, Hartville pet insurance policies work on a reimbursement basis. This means that you’ll need to pay the vet bill upfront, and then submit your receipt for reimbursement when filing a claim.

How can I cancel a Hartville pet insurance policy?

If you need to cancel a Hartville pet insurance policy through phone, email, or mail. You will need to tell them the future date of when you want coverage to end.


Comparison information is provided using publicly available information as of November 2024 and is only meant to summarize program features, not a specific plan. Review the provider’s plan terms for more details. The description of the providers’ plans are not provided by that company. If you have questions about other plans, please contact an agent of that company. It is our intention to provide fair and accurate comparison information. We attempt to keep information up to date but it may change from time to time. If you are aware of any inaccuracies or changes in the information provided, let us know by emailing [email protected].

This product information is for descriptive purposes only and does not provide a complete summary of any company’s coverage. Consult the applicable insurance policy for specific terms, conditions, limits, deductible, copay, limitations, and exclusions to coverage; these may vary by state and are subject to change without notice. The coverage for each policyholder will be governed by the terms and conditions of the applicable policy. All coverage and limit options may not be available to all customers and are subject to underwriting approval.  If there is any conflict between the policy and this product information, the provisions of the policy shall prevail.

For the full terms of Lemonade pet Insurance policies visit https://www.lemonade.com/pet. Products and rates may vary and are subject to change. Discounts may vary and are subject to change. 

Residents of DE, LA, ME, MS, NE, NH, WA, will receive an Insurer Disclosure of Important Policyholder Provisions in the quote flow and policy documents.

Property and casualty insurance is provided by Lemonade Insurance Company (LIC), 5 Crosby St., 3rd floor, New York, NY 10013 or Metromile Insurance Company (MIC), 3080 N. Civic Center Plaza, Scottsdale, AZ 85251.

Lemonade Insurance Agency, LLC (LIA) and Metromile Insurance Services LLC (MIS) are licensed insurance agents and appointed by LIC and MIC and both LIA and MIS receive compensation based on the premiums for the insurance policies each sells. Further information is available upon request.

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Please note: Lemonade articles and other editorial content are meant for educational purposes only, and should not be relied upon instead of professional legal, insurance or financial advice. The content of these educational articles does not alter the terms, conditions, exclusions, or limitations of policies issued by Lemonade, which differ according to your state of residence. While we regularly review previously published content to ensure it is accurate and up-to-date, there may be instances in which legal conditions or policy details have changed since publication. Any hypothetical examples used in Lemonade editorial content are purely expositional. Hypothetical examples do not alter or bind Lemonade to any application of your insurance policy to the particular facts and circumstances of any actual claim.