Both MetLife pet insurance and Lemonade pet insurance plans include coverage for vet bills related to accidents and illnesses, but it’s important to understand the differences so you can find the perfect fit for you and your furry companion.Â
Compared to MetLife, Lemonade Pet can handle claims at lightning speed, offers more extensive annual coverage limit options, and extra opportunities for discounts—like for bundling more than one Lemonade insurance product.
Let’s get into the nitty gritty of how MetLife pet insurance stacks up to Lemonade Pet.
| MetLife pet insurance | Lemonade pet insurance | |
|---|---|---|
| Dental care coverage | No, unless related to an accident or illness | Yes |
| Microchipping coverage | No | Yes |
| Preventative care package for puppies and kittens | No | Yes |
| Coverage for curable conditions | No | Yes |
| Annual coverage limit options | $500 to $25,000 in $1,000 increments, with an unlimited benefit option that’s subject to availability | $5,000, $10,000, $20,000, $50,000, or $100,000 |
| Deductible options | $0 to $2,500 annual deductible | $100, $250, $500 annual deductible |
| Annual payment discount | No | Yes |
| Multi-pet discount | Yes | Yes |
| Discount for bundling multiple insurance products (ie. pet, renters, homeowners, car) | No | Yes |
| Cancellation | Need to call to speak to a customer service representative | Any time on the Lemonade app |
| Mobile app | Yes | Yes |
| App store rating | 4.4 | 4.9 |
The Lemonade app revolutionizes insurance and claims handling, making the process smoother and more user-friendly than MetLife Pet Insurance
MetLife Pet Insurance offers a mobile app, but their process doesn’t leverage the same level of AI integration and mobile-first design as Lemonade. Plus, MetLife claims to handle 80% of their claims only within 10 days.
On the flip-side, Lemonade Pet elevates pet insurance through the power of AI and machine learning. The app is designed to streamline everything from getting a quote to filing a claim, turning what used to be a cumbersome process into an experience that’s quick and easy (and maybe even a little fun).
When you buy a Lemonade Pet policy—and any other Lemonade policy—you can customize your coverage details, all in the palm of your hand. The app’s intuitive design means you could spend less time figuring out your policy, and more time enjoying life with your furry friend.
Tech also helps Lemonade process claims at lightning speed, with roughly 50% of pet claims being handled instantly and 80% of claims handled within 5 days.Â
MetLife pet insurance reviews
TrustPilot is a review site that’s open to all consumers. Whether you’re looking to rave about the great customer service you received when calling a company, or warning others about a poor experience you had with another company, it’s a customer’s one-stop shop to see how a company treats their customers.
MetLife pet insurance has a 1.5-star rating on TrustPilot based on customer reviews, while Lemonade has a 4.4-star review.
When it comes to the apps, MetLife pet insurance’s app has a rating of 4.2 stars based on customer reviews, whereas Lemonade’s app-store rating is 4.9 stars.
MetLife Pet Insurance doesn’t offer bundle discounts. Lemonade offers more than just pet insurance, so you can cover the things you care about in one place and become eligible for bundle discounts
At Lemonade, we’re not just about keeping your furry friends happy and healthy, we’ve got your back on other fronts too. Think of us as your one-stop-shop for insurance needs— offering renters, homeowners, car, pet, and term life insurance.
When you bundle any combination of Lemonade policies together you’ll be eligible for savings on all of those policies. (With the exception of the term life insurance policy, but you’d still be eligible for a discount on your pet policy if you bundle life and pet.)
In addition to the obvious savings, you gain the convenience of accessing all your policies—and filing all claims—through a single, easy-to-use app.
Let’s say you bundle a pet insurance policy with a renters policy. You could see a drop in both of your premiums, making both essential coverages more affordable.
MetLife also offers other insurance products beyond pet insurance, but you’d miss out on those sweet bundle discounts.
MetLife Pet Insurance takes a more limited approach to dental care coverage, while Lemonade Pet offers extensive dental care options for your pet
MetLife Pet Insurance covers the costs of some dental care related to accidents and illnesses, but they do not offer coverage for dental cleanings or tooth extractions recommended after a routine dental exam.
In contrast, a base policy with Lemonade Pet will help cover the costs of vet bills associated with the diagnostics, procedures, and medications related to dental injuries and accidents. This might include x-rays, surgeries, tooth extractions, pain medications, and antibiotics.
Additionally, our Dental Illness add-on can help cover the cost of treatments, procedures, diagnostics, and medications related to dental illness. This includes crowns, extractions, root canals, dental surgeries, and treatments for gum disease like gingivitis and periodontal disease.
Plus, our Preventative+ Care package would help cover the cost of routine dental cleaning.
MetLife Pet Insurance does not offer coverage for curable pre-existing conditions, Lemonade does
Curable pre-existing conditions are illnesses or injuries that fully resolve after a period of time. MetLife pet insurance does not offer coverage for curable pre-existing conditions, although, they may provide coverage for pre-existing conditions that were covered under a former policy, depending on the policy you select.
Lemonade can cover pre-existing conditions or injuries that resolve without recurrent symptoms or continued treatment for at least 12 months. Examples of common curable pre-existing conditions can include upper respiratory infections (such as kennel cough) or giardia.
It’s important to note that knee or ligament conditions and chronic conditions, such as allergies or diabetes, cannot be cured, and therefore could not be covered as a curable pre-existing condition.
MetLife Pet Insurance offers limited annual limit coverage options to choose from, while Lemonade Pet gives you the power to choose from a broad range of your annual limit options, to help protect both your furry friend and your wallet
MetLife Pet Insurance only offers annual limits from $500 to $25,000.
On the other hand, Lemonade lets you easily adjust your annual limit when you’re building your pet insurance policy, which could help you lower your monthly premium.
An annual limit is the maximum amount your pet insurer will pay out on claims over the course of a year, after co-insurance and your annual deductible are applied. With Lemonade Pet, you can choose an annual limit between $5,000 and $100,000. Plus, Lemonade’s Preventative Care Packages and some other policy add-ons might be subject to their own, separate limits.
This might sound like a lot of kibble, but common veterinary procedures and diagnostics like MRI’s, general surgery, or cancer treatments can cost well over $1,000 a pop. Not to mention overnight vet stays, which can set you back up to $1,700 a night or more.
Lemonade Pet gives you more control over your finances by offering a broader range of coverage options. Just don’t forget that opting for a higher annual limit could result in a higher premium.
Click below to start your free Lemonade pet insurance quote. It’s easy to build, and easy to compare.
Tips for comparing pet insurance plans
Finding the right pet insurance for you and your fur fam depends a lot on your priorities, whether that’s finding the most comprehensive coverage, the cheapest rates, a hassle-free digital experience, and so much more.
Let’s swing through some of the main factors that might be important to you when choosing a pet insurance provider, and some questions to consider for each.
Coverage options
Base pet insurance plans typically cover the treatment of eligible accidents and illnesses. Check the specifics of what’s covered under a base policy, the waiting periods for certain conditions, and exclusions. Also look for how customizable the policy is and what optional coverages are offered—like preventative care, and add-ons.
Balance between cost and coverage
The scope of what’s included in the price of a base pet insurance plan can vary widely among providers, and might require a more intricate comparison. Carefully examine the premiums, deductibles, and co-insurance offered by each provider, then compare it to the range of healthcare services covered, and what you might end up needing to pay if you file a claim.
Discounts and perks
Who doesn’t love saving some greens, or making life as a pet parent a tad simpler? Some pet insurance providers—including Lemonade—offer discounts for things like insuring multiple pets and bundling policies, as well as extra perks, like access to Chewy’s Connect with a Vet service.
Option to bundle
Some providers only offer pet insurance plans, while others can cover all the things you care about in one place—like your stuff, your car, and your pets. For example, when you bundle more than one Lemonade policy such as renters, homeowners, car, or pet insurance, you could be eligible for a discount on each policy, on top of enjoying the ease of managing all of your policies, and filing any claims, in one place (we’re talking about the Lemonade app).
Seamless experience
From building a quote, to managing your policy, to filing a claim—remember that insurance doesn’t need to be a hassle. Some insurance companies—including Lemonade—built their platforms with user-friendliness in mind, ensuring that each step is straightforward and stress-free for pet parents.
Customer reviews
Getting the inside scoop from the pet parent community about their experiences with their pet insurance provider can help you make a more informed choice. Websites like Consumer Reports, Better Business Bureau (BBB), NerdWallet are reputable sources for customer reviews and rankings of pet insurance companies. (Did we mention that the Lemonade app has a 4.9 star rating on the App Store?)
Social impact
Choosing a pet insurance that vibes with your values is the cherry on top of an awesome policy sundae. Some providers support causes you care about such as animal rescue shelters and animal rights organizations—like the Lemonade Giveback, which helps support organizations like SPCA International and The Humane Society.
FAQs
Does MetLife pet insurance cover pre-existing conditions?
MetLife, like most insurers, does not cover pre-existing conditions. MetLife will also not cover cosmetic procedures, such as tail-docking or ear-cropping, costs related to breeding and pregnancy, and curable conditions.
Does MetLife pet insurance have the option to pay the vet directly?
No, MetLife pet insurance policies work on a reimbursement basis. This means, that you will pay your vet bill upfront, and then submit your receipt for reimbursement when filing a claim.
What are MetLife pet insurance waiting periods?
MetLife has no waiting periods for accidents, and a 14 day waiting period for illnesses.
Just a refresher, a waiting period is a term found in all pet insurance policies, referring to the amount of time your pet insurer requires you to wait until your pet is eligible for reimbursement on specific conditions through your pet insurance coverage.
How can I cancel a MetLife Pet Insurance policy?
If you find yourself in a situation where you need to cancel your MetLife policy, you will need to call the company to speak with a customer service representative.
Can I use MetLife pet insurance at any vet?
Yes, since MetLife pet insurance works on a reimbursement basis, pet owners can visit any licensed veterinarian in the U.S.
Comparison information is provided using publicly available information as of November 2024 and is only meant to summarize program features, not a specific plan. Review the provider’s plan terms for more details. The description of the providers’ plans are not provided by that company. If you have questions about other plans, please contact an agent of that company. It is our intention to provide fair and accurate comparison information. We attempt to keep information up to date but it may change from time to time. If you are aware of any inaccuracies or changes in the information provided, let us know by emailing [email protected].
This product information is for descriptive purposes only and does not provide a complete summary of any company’s coverage. Consult the applicable insurance policy for specific terms, conditions, limits, deductible, copay, limitations, and exclusions to coverage; these may vary by state and are subject to change without notice. The coverage for each policyholder will be governed by the terms and conditions of the applicable policy. All coverage and limit options may not be available to all customers and are subject to underwriting approval. If there is any conflict between the policy and this product information, the provisions of the policy shall prevail.
For the full terms of Lemonade pet Insurance policies visit https://www.lemonade.com/pet. Products and rates may vary and are subject to change. Discounts may vary and are subject to change.
Residents of DE, LA, ME, MS, NE, NH, WA, will receive an Insurer Disclosure of Important Policyholder Provisions in the quote flow and policy documents.
Property and casualty insurance is provided by Lemonade Insurance Company (LIC), 5 Crosby St., 3rd floor, New York, NY 10013 or Metromile Insurance Company (MIC), 3080 N. Civic Center Plaza, Scottsdale, AZ 85251.
Lemonade Insurance Agency, LLC (LIA) and Metromile Insurance Services LLC (MIS) are licensed insurance agents and appointed by LIC and MIC and both LIA and MIS receive compensation based on the premiums for the insurance policies each sells. Further information is available upon request.
